TSM-24-DPE Console Server, Dual Power Supply, Dual Ethernet Ports (24) Port RJ45

TSM-24-DPE Console Server (24) Port RJ45 Dual Power Supply, Dual Ethernet

1-800-854-7226 info@wti.com

TSM End-of-Sale / End-of-Life Notice

See Replacement Product:
DSM-24-E Dual GigE Console Server

Accessories Included:

  • Quick Start Guide
  • DX9F-DTE-RJ - Adapter, DB-9F to RJ-45
  • Network Cable, Cat 5e, 7 ft.
  • DPC-13-515P-8F - Power Supply Cable, C13 to NEMA 5-15P, 8 ft. (2 ea.)

The TSM-24-DPE serial console server provides secure in-band and out-of-band access to RS232 serial console and maintenance ports with the added benefit of dual power supplies for failsafe redundant power. 24/7 remote access to servers, routers, switches, firewalls and other network elements reduces costly site visits and truck rolls.

The TSM-24-DPE can remotely monitor network devices, including WTI power switches, constantly watching for significant changes. Administrators are promptly notified via SNMP or email when high temperature, full port buffers, invalid access attempts, communication loss to network equipment or other critical events are detected. Secure SSHv2 encryption, HTTPS/SSL secure web, port-specific password protection, IP packet filtering and other security features allow the TSM-24-DPS to be used in the most secure environments.

WMU Firmware

Dual Power Inlets for Power Redundancy

The TSM-24-DPE is ideal for mission critical applications, where power redundancy is required in order to ensure uninterrupted access to command functions on vital network devices. The TSM-24-DPE includes two power inlets to allow connection to a primary power source and a secondary power source, providing continued console port access, even if the primary power source fails.

SNMP Control, Monitoring & Configuration

The TSM-24-DPE allows administrators to use managed MIB objects to edit subscriber accounts, set configuration parameters and display unit status. In addition to these MIB based management and control features, SNMP Traps can provide notification when alarm events are detected.

Dual Ethernet Ports for Reliable Communication

In order to provide reliable access to remote serial console ports, TSM-24-DPE units include dual Ethernet ports with fallback capabilities. This helps to assure that even if your primary network is not available, you can still access the TSM-24-DPE via secondary network in order to communicate with serial ports on remote devices. When communication via the primary network is interrupted, fallback capabilities enable the TSM-24-DPE to automatically switch over to the secondary network, providing dependable access to remote ports when needed the most.

WTI Dual Ethernet Serial Console Server Application Diagram

Reverse/Outbound SSH

The TSM-24-DPE allows outbound SSH and Telnet connections to be initiated from a free RS232 serial port. Providing that outbound SSH/Telnet is enabled for the individual subscriber, this provides users and administrators with the ability to connect to other network devices via TCP/IP.

Ping-No-Answer Alarm (Failed Ping Command)

When enabled, the TSM-24-DPE will ping IP addresses or domains, specified by the administrator, according to a set schedule. If the device at that IP address or domain fails to respond, then the Ping-No-Answer alarm can provide notification via Email, Syslog Message or SNMP Trap.

Lost Communication Alarm

The TSM-24-DPE can provide prompt notification via Email, Syslog Message or SNMP trap when serial communication with an attached WTI device is disrupted. The attached WTI device must have the 'Heartbeat' feature enabled.

Security & Co-Location

Secure Shell (SSHv2) encryption and address-specific IP security masks prevent unauthorized access to command and configuration functions. The TSM-24-DPE also provides four different levels of user security; the Administrator, Supervisor, User and View Only level. The Administrator level, which is intended for use by system managers and other administrators, provides complete access to all port connection / disconnection functions, operating features and configuration menus, and also allows access to any port on the switch. The User level is ideal for co-location applications, since users are only permitted to view status and connect to the ports allowed by their user name and password.

Intelligent Port Selection

Each RS232 serial port of the TSM-24-DPE can be individually accessed by number, name, or group via SSH or Telnet sessions. The TSM-24-DPE also allows direct connections using TCP port assignments. Each serial port can be separately configured using simple menu driven commands to set the port password, data rates, flow control and other operating parameters.

The full matrix capability of the TSM-24-DPE allows you to easily connect any two ports on the switch, even when the ports are using different communications settings. Ports can also be connected or disconnected by a third party with supervisor rights, and system managers can swap various RS232 devices between ports at a remote location.

Capture Buffer

"Buffer Mode" allows individual ports to capture and store incoming data, such as error and status messages received from attached console ports. This "snapshot" of the last data received is stored in memory, and can be viewed, saved or erased by the system operator at any time. Console messages can be stored in the TSM-24-DPE port buffers, and sent to a remote location via SYSLOG, or an SNMP message can be generated to alert administrators when new console messages are received.

Includes Enterprise Management Software

console server with enterprise management software

All WTI console server products include WTI’s convenient Enterprise Management Software, which drastically simplifies the task of managing multiple console servers spread throughout your network infrastructure. The WMU Enterprise Management Software provides a centralized command interface that allows administrators to easily manage, label and control multiple WTI console servers in large network applications, reducing the time required to access console port command functions on connected devices.

Once installed on your PC or laptop, the Enterprise Management Software can search a user-defined IP address range on your network and discover all WTI console servers within the range. Discovered units are then added to the Enterprise Management Software’s inventory, allowing administrators to assign a descriptive tag to each console server in order to denote the location or function of the device. In addition to providing a centralized interface for remote console port access, the Enterprise Management Software can also be used to control firmware updates for WTI products and edit and manage user accounts at individual or multiple WTI console servers.

Serial Console Port Management:

  • (24) RS232 RJ45 Serial Ports
  • SNMP Control, Monitoring & Configuration
    (Supports SNMP Versions 1, 2C and 3)
  • SSH / Telnet / Raw-Socket TCP Connection
  • Full MIB Support
  • Failsafe Dual Power Supply
  • Includes WMU Enterprise Management Software


  • In-Band - Dual 10/100 Base-T Ethernet Ports with Fallback Capabilities
  • Supports Both IPv4 and IPv6
  • Out-of-Band - Optional Modem w/ Dialback Security
  • Local Access - RJ45 RS232 Set-up Port
  • Reverse / Outbound SSH

Security & Authentication:

  • SSHv2 Encryption
  • HTTPS / SSL Secure Web
  • Remote Authentication: LDAP / Kerberos / RADIUS / TACACS+
  • Port-Specific Password Protection
  • Multi-level Subscriber Directory
  • IP Address Filtering
  • Invalid Access Lockout & Alarm
  • Utilizes an embedded validated FIPS 140-2 cryptographic module

Event Monitoring & Logging:

  • Alarms via SNMP, Email or Text Message
  • Over-Temperature Alarms
  • Ping-No-Answer External Device Check (Failed Ping Command)
  • Break Command Blocking
  • Power Cycle Alarm
  • Temperature, Command & Event Logging
  • Lost Communication Alarm
  • Buffer Threshold Alarm
  • No Dialtone Alarm
  • Time Stamp & Non-Connect Port Buffering
  • SYSLOG Messages

Unit Management:

  • CLI plus Web-Based GUI
  • Multiple Concurrent SSH Sessions
  • NTP for True Server Sync


Interface Descriptions:
Ethernet Ports: (2) 10/100Base-T, RJ45
RS-232 Ports: (24) RJ45 (DTE)
Internal Modem: Optional - Must add NR-Modem
Operating Features:
Memory: 256K per RS232 Port
Voltage: 100 - 240 VAC, 50/60 Hz, 10 Watts Max.
Failsafe Dual Power Inlets: (2) IEC-60320-C14 Inlets
Size: 1.75"H x 19"W x 6.5"D (1U)
(4.4 cm H x 48.3 cm W x 16.5 cm D)
Weight: 12 Pounds (5.4 Kg) Shipping Weight
Operating Temperature: 32° to 122° F (0° C to 50° C)
Humidity: 10% to 90% RH
Mounting: 19" Rack Brackets Included
Agency Approvals:
UL, cUL, CE (208/250 VAC Units,) FCC Class A

Serial Cables and Adapters

Target Device End Adapter Cable WTI Device End
RJ45 Serial Console Ports:
Cisco Routers,
Juniper Routers and
Other Network Devices with
RJ45 Serial Console Port
(None Required) RJ45 Rollover Cable:
RJ-ROLL (7 Feet)
RJ-ROLL-25F (25 Feet)
WTI TSM Series
RJ45, DCE Serial
Console Port
DB9M Serial Console Ports:
Linux PC or Linux Laptop
WTI RSM Series Units
WTI MPC Series Units and
Other Devices with
DB9M Serial Console Port
Snap Adapter
RJ45 Straight Cable:
RJX-7 (7 Feet)
RJX-15 (15 Feet)
RJX-25 (25 Feet)
RJX-50 (50 Feet)
DB25F Serial Console Ports:
Terminal/DTE and Other
Devices with DB25F
Serial Console Port
Snap Adapter
RJ45 Straight Cable:
RJX-7 (7 Feet)
RJX-15 (15 Feet)
RJX-25 (25 Feet)
RJX-50 (50 Feet)

DX9M-RJ Adapter Kit - RJ45 to DB9 Adapter Kit

The DX9M-RJ Adapter Kit is specifically pinned to allow you to use the DB9 cables that are already installed in your data center with ournewest RJ45 serial console servers, effectively converting RJ45 ports for use with DB9 cable.

DX9M-RJ-KIT - RJ45M to DB9M Signal Adapter Kit - Installation Example

RJ45 Serial Port Pinout

RJ45 Serial Port Pinout

When new, improved versions of product firmware become available, the "Upgrade Firmware" function can be used to update the unit. To receive the latest available firmware update from WTI Technical Support, please click on the link below and complete the form.

Request Firmware

To speak with a qualified sales engineer about your firmware request, please call: 1.800.854.7226

Latest Firmware Version:

Any questions? Submit your request regarding this product.